Frequently Asked Questions
Yes. Every product at Akshanta is sourced directly from master weavers. We stand by the authenticity of our weaves. You may notice minor irregularities in the weave or texture—please celebrate these, as they are the hallmark of genuine hand-woven fabric, distinct from machine-made perfection.
Yes, most of our sarees include a running unstitched blouse piece (approx. 80cm to 1 meter) attached to the drape.
We understand your excitement. Ready-to-ship items are dispatched from our Nellore studio within **24-48 hours** of order confirmation.
Due to the delicate nature of Handloom fabrics and hygiene standards, we generally do not accept returns for dislike of color or style. We urge you to review the product photos and description carefully before purchasing.
Absolutely. We ship to over 200 countries via premium carriers like DHL and FedEx. International delivery typically takes **7-14 business days**
We use real-time weight-based calculation. The shipping cost shown at checkout is the exact rate charged by our courier partners (Shiprocket) for your specific pin code. No hidden markup.
In the rare event of a manufacturing defect or transit damage, we will replace the item or offer a full refund. You must intimate us within **2-3 days** of delivery with an unboxing video/photo at connect@akshanta.com.
100% Secure. We use PayU, a PCI-DSS compliant payment gateway. We do not store your card details on our servers.
Still have Questions ?
Contact our Concierge, you are answered at a while…